1. Introduction
Welcome to our online shopping platform (“Website,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our services, including browsing, purchasing, and accessing content on our Website. By visiting or purchasing from us, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue the use of our services immediately.
Our Website provides a platform to browse and purchase various products, including but not limited to fashion, accessories, electronics, beauty products, home essentials, and more. These Terms are designed to establish a transparent, lawful, and safe environment for both our customers and our business.
We may update, revise, or amend these Terms at any time without prior notice. It is your responsibility to review these Terms regularly to remain informed of any changes. Continued use of the Website after updates constitutes your acceptance of the modified Terms.
2. Eligibility
By accessing or using our Website, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction. If you are under 18, you may only use the Website with the involvement and consent of a parent or legal guardian.
You further agree that:
- You have the legal capacity to enter into binding contracts.
- You will use the Website only for lawful purposes.
- You will not use the Website in a manner that could damage, disable, overburden, or impair our systems.
3. Account Registration and Security
Certain features of our Website may require you to create an account. By creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your login details and for all activities conducted through your account.
You agree to:
- Notify us immediately if you suspect unauthorized use of your account.
- Ensure that you log out after each session.
- Refrain from sharing your account credentials with third parties.
We reserve the right to suspend or terminate your account if we detect fraudulent, abusive, or unlawful activity.
4. Products and Services
We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occur. We reserve the right to:
- Correct any inaccuracies without prior notice.
- Refuse or cancel any orders placed for incorrectly listed items.
- Update product availability at any time.
Colors and images displayed on the Website may vary slightly due to differences in device screens and settings. We cannot guarantee exact visual accuracy.
5. Pricing and Payments
All prices listed on the Website are displayed in the applicable currency and are inclusive or exclusive of taxes, as specified at checkout. Shipping charges, handling fees, and applicable taxes will be added to your order total.
We accept various forms of electronic payment, including credit/debit cards, digital wallets, net banking, and other secure payment gateways. By providing payment details, you confirm that you are authorized to use the chosen payment method.
We are not liable for any delays, errors, or charges arising from third-party payment providers.
6. Order Acceptance and Confirmation
Placing an order on our Website constitutes an offer to purchase. We reserve the right to accept or reject any order at our sole discretion. An order is confirmed only once you receive a confirmation email or invoice from us.
We may cancel an order under circumstances such as:
- Product unavailability.
- Pricing or description errors.
- Fraudulent or suspicious activity.
- Non-fulfillment of eligibility requirements.
If your order is canceled after payment, we will refund the amount to your original payment method.
7. Shipping and Delivery
We aim to process and ship orders promptly. Estimated delivery times are provided for convenience but are not guaranteed. Delays may occur due to unforeseen factors, including weather conditions, customs processes, or courier issues.
You agree that:
- Shipping costs are calculated at checkout.
- Risk of loss transfers to you upon delivery to your specified address.
- You will provide accurate delivery information.
We are not responsible for failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
8. Returns, Refunds, and Exchanges
We want you to be satisfied with your purchase. Our Refund and Return Policy (incorporated herein by reference) governs eligibility for returns, refunds, and exchanges.
General guidelines include:
- Products must be returned unused, in original packaging, and with proof of purchase.
- Certain items (e.g., perishable goods, intimate products, customized orders) may not be eligible for return.
- Refunds, if applicable, will be issued to the original payment method within a reasonable timeframe.
We reserve the right to refuse returns that do not meet the stated conditions.
9. User Conduct
When using our Website, you agree not to:
- Violate any applicable laws or regulations.
- Post, transmit, or share harmful, offensive, defamatory, or unlawful content.
- Interfere with or disrupt the operation of the Website.
- Attempt unauthorized access to accounts, systems, or networks.
- Use bots, scrapers, or automated systems to extract data from the Website.
Violation of these conditions may result in account suspension, termination, and legal action.
10. Intellectual Property Rights
All content on the Website, including text, graphics, logos, images, videos, product descriptions, software, and design elements, is the exclusive property of our business or licensed to us. Such content is protected under intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written consent. Unauthorized use may lead to legal consequences.